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Building or Turning Around Your Practice is No Mystery

Improving My Professional Practice

  1. My practice is experiencing flat and even declining growth (patients and/or revenues)? Why?
  2. What's driving these challenges to my practice?
  3. What is the key to overcoming declining growth?
  4. What are the common obstacles to becoming a patient-focused practice?
  5. Can't my practice grow just by adding more patients?
  6. How do successful professionals leverage a well-trained medical staff?

Training Online with Whitehall University

  1. How do I learn more about Whitehall University?
  2. How do I enroll in Whitehall University?
  3. How much does Whitehall University cost?
  4. How many members of my staff can access Whitehall training for this monthly fee?
  5. Is access to Whitehall University and its training modules secure?
  6. Does the size of my professional medical practice matter?
  7. Can Whitehall University work in professional medical practices other than dentists?

My practice is experiencing flat and even declining growth (patients and/or revenues)? Why?

Many practices nowadays have flat or declining growth of patients and/or revenues. Some have even suffered financial losses due to the common struggles most professional dental practices face in today's marketplace. There are many factors that contribute to the failure of a dental practice or more often to the practice under-achieving and not realizing its potential as a successful medical services enterprise.

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What's driving these challenges to my practice?

The challenges many professional practices face today are often driven by the practice (the dentist(s) and/or the staff) not knowing how to develop a patient-centered practice. While the primary daily focus at every practice is thought to be on the patient, developing a successful, truly patient-focused practice requires more than just filling the appointment book—it's about establishing policies, procedures and implementing the right systems that enable the practice to maximize profits and see continuous improvement in care to the patient.

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What is the key to overcoming declining growth?

It all begins with the staff—the frontline personnel that interact with the patients most often. Yet, it's the staff that most often hinders the practice from becoming truly patient focused.

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What are the common obstacles to becoming a patient-focused practice?

These hurdles include: finding and hiring qualified staff, providing on-going staff training, treating patients well, automating staff training, motivating the staff, reducing staff turn-over, retaining the best employees, and managing or even reducing patient attrition.

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Can't my practice grow just by adding more patients?

All dentists seek to add long-term value to their practice. Yet, frankly most have no idea how to go about getting there. The traditional professional medical practice philosophy is that the more patients you see the more revenue you'll generate and in turn one's practice will naturally thrive.

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How do successful professionals leverage a well-trained medical staff?

The most successful dentists and other medical professionals know that patient appointments are only part of the day-to-day success of their professional medical practice. They know a poorly trained staff, and the lack of proper procedures, systems and staff leadership is a prescription for on-going challenges to the practice. They know that a positive, enriching work environment with a superior team creates greater unity within the practice—that achieving harmony and teamwork in the practice are not just altruistic goals, but rather are characteristics and benefits that transcend just filling dental chairs and telling patients to "open wide."

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How do I learn more about Whitehall University?

Simply contact us at 480.612.6565 or take an online test drive with our free, no obligation demo [click here].

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How do I enroll in Whitehall University?

Simply click on the "Online Training Sign Up" button located at the top of this page and follow the directions provided.

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How much does Whitehall University cost?

A subscription to Whitehall University is just $250 per month.

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How many members of my staff can access Whitehall training for this monthly fee?

Whether you have a staff of one or 50 persons, the cost remains the same.

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Is access to Whitehall University and its training modules secure?

Absolutely. Upon enrollment, you'll receive user IDs and passwords for each user. Administrative rights can be established that enable you or key staff on-demand access to training and testing results.

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Does the size of my professional medical practice matter?

No. No matter the size of your practice, Whitehall is completely scalable. In fact, Whitehall allows small practices to compete with the big practices; to implement the same systems as large, medical enterprises. It makes possible the specialization of employees normally only achieved by larger professional enterprises. It delivers systematic training to employees. This ultimately leads to increased growth and revenues to the practice and greater financial stability and compensation for the dentist.

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Can Whitehall University work in professional medical practices other than dentists?

Initially, Whitehall University is targeted to the challenges and needs of dentists. However, future modules will include specific training for: Chiropractors, Orthodontists, Physical Therapists, Veterinarians, and Ophthalmologists

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